Fishin' Frenzy Online Gaming - Licensed & Regulated
At Fishin' Frenzy Online Gaming, we are committed to providing a transparent, secure, and enjoyable online gaming experience. Your trust is paramount, and we ensure multiple channels are available for you to reach us, backed by robust regulatory compliance and dedicated support.
We believe in full transparency regarding our operations and ownership. Learn more about our company background.
Full Legal Name: Fishin' Frenzy Online Gaming Ltd.
Registered Address: 1 St Katharine's Way, London, E1W 1UN, United Kingdom
Company Registration Number: 11876543 (Registered in England and Wales)
VAT Registration Number: GB 305 9876 54
Incorporation Date: 15 March 2018
Jurisdiction of Registration: England and Wales
Fishin' Frenzy Online Gaming Ltd. is a wholly-owned subsidiary of Oceanic Gaming Holdings PLC, a publicly traded company on the London Stock Exchange. This structure ensures strong corporate governance and financial stability.
Chief Executive Officer (CEO): Mr. Alistair Finch
Chief Compliance Officer (CCO): Ms. Eleanor Vance – Contact: [email protected]
Money Laundering Reporting Officer (MLRO): Mr. David Hughes – Contact: [email protected]
Board of Directors: The Board comprises experienced professionals from the gaming, finance, and technology sectors, ensuring diverse expertise and robust oversight.
Our dedicated support team is available to assist you with any questions or issues you may encounter. Check out our latest bonuses while you're here. We offer multiple communication channels to ensure you receive timely and effective assistance.
Available 24/7, 365 days a year.
Average Response Time: Less than 30 seconds.
Access: Click the 'Live Chat' icon at the bottom right of any page.
We aim to respond to all urgent email queries within 2 hours and general enquiries within 24 hours.
General Enquiries: [email protected]
Technical Support: [email protected]
Financial Queries: [email protected]
Media & Press: [email protected]
Affiliate Partnerships: [email protected]
Local UK Line: +44 (0)20 3808 7700
International Line: +44 (0)330 123 4567
Operating Hours: Monday – Sunday, 08:00 – 00:00 GMT.
Average Call Answer Time: 80% of calls answered within 20 seconds.
For your convenience, you can also submit your enquiry directly via our secure online contact form. Please allow up to 24 hours for a response.
Fishin' Frenzy Online Gaming Ltd. operates under strict regulatory frameworks to ensure fair play, player protection, and responsible gaming.
We are committed to promoting responsible gambling and provide resources to help you stay in control. Visit our dedicated privacy policy page for data protection details. If you or someone you know needs help, please contact:
GamStop (National online self-exclusion scheme): www.gamstop.co.uk
BeGambleAware (Free, confidential help and advice): www.begambleaware.org | National Gambling Helpline: 0808 8020 133
Gambling Therapy (Global online support for problem gamblers): www.gamblingtherapy.org
In the unlikely event that you have a complaint that cannot be resolved directly with our customer support team, you may refer the dispute to our Alternative Dispute Resolution (ADR) provider:
Website: www.ibas-uk.com
Email: [email protected]
Phone: +44 (0)20 7347 5883
Your security and fairness are our top priorities. Enjoy free spins on our certified games. We adhere to the highest industry standards and hold certifications from leading independent bodies.
eCOGRA (eCommerce Online Gaming Regulation and Assurance): Certified for fair and responsible operation.
Gaming Laboratories International (GLI): Our Random Number Generators (RNGs) are regularly tested and certified by GLI to ensure fair and unpredictable game outcomes.
ISO/IEC 27001 Certified: Demonstrates our commitment to information security management.
PCI DSS Compliant: We adhere to the Payment Card Industry Data Security Standard for secure handling of payment information.
SSL Encryption: Our website is secured with advanced SSL (Secure Socket Layer) encryption, protecting your personal and financial data.
We are proud members of leading industry associations, upholding best practices and contributing to the integrity of the online gaming sector:
European Gaming and Betting Association (EGBA)
Remote Gambling Association (RGA)
Bacta (The Amusement and Gaming Trade Association)
We operate segregated accounts, ensuring that player funds are held separately from operational company funds, in accordance with our licensing requirements. Experience our real money casino with complete confidence. This guarantees that your deposits are protected and available for withdrawal at all times. Our RTP (Return to Player) percentages are regularly audited and publicly available for all games, including "Fishin' Frenzy" with an RTP of 96.12%.
At Fishin' Frenzy Online Gaming, we are dedicated to fostering a safe, fair, and responsible gaming environment. We continuously strive to exceed regulatory requirements and industry best practices, ensuring that your experience with us is always positive and trustworthy. We value your feedback and encourage you to reach out to us with any questions or suggestions.